★★★★★ 1
First time claim with Asurion, definitely SHADY
This whole thing is really shady. I just called to file a claim for a juicer that I purchased at the same time for coverage. The guy asked for my name, address, than wanted my claim number.... but I was calling to file a claim. I told him I had an order number, so he said Yea give me that. "Now I need your 16 digit credit card number. Thats when I STOPPED. I asked him how does this process work. He said I needed to give him my credit card number first. I repeated ... "can you just tell me how this is going to process so I understand". He then said, "thank you have a blessed day" and hung up. Not odd disconnected, he just hung up. I don't think I'll be buying the Asurion protection anymore. I'll try amazon direct and give an update if I have one. March 12, 2026
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Reviewed in the United States on March 12, 2026
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